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Frequently Asked Questions

Questions arise for everyone before arrival and we tried to put the most common questions together and give answers to them.



What is the earliest check-in time?


You can check in from 14:00 on the day of arrival.
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What is the latest check-out time?


The latest check out time is 10:00 am on the day of departure. If you wish to stay in our hotel longer, we have a luggage room or you may stay in your room longer for a surcharge.
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Can I use the wellness area after check-out?


So it is time to check out, but the family wants to stay longer and the kids do not want to get out of the pool?
No worries, at Balneum you can continue your active recreation even after leaving your room. Experience free of charge the pools, saunas, steam chambers and fitness rooms of our wellness area even until the closing time.
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What is the standard equipment of our hotel rooms?


All our rooms are equipped with minibar, LCD TV, hair-dryer, bathrobes, spa towels, safety deposit boxes, and Internet connection.
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Does the hotel provide bathrobes?


Yes we provide bathrobes for all our hotel rooms free of charge.
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Can an extra bed be placed in the room?


Our Classic Grande rooms can be equipped with one extra bed. The price of the extra bed can be found in the price list and in our packages.
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What kind of "baby equipment" can the hotel provide?


If you inform us preliminary we are able to provide you baby cots, baby bath, and a high chair. Please contact our reception for such requests!
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What does the rate include?



  • accommodation with buffet breakfast and dinner
  • unlimited use of our basic wellness services: pool with springs, hot tub, spa pool, Finnish sauna, steam chamber, plunge pool, fitness room and bathrobe
  • in-room Internet use
  • free use of off-street car parking.

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What is the amount of discount for children?


Until 6 years of age free with two adults in one room, between ages 6 and 12 the amount of the discount is 50% if staying with two adults in the same room, above 12 years of age, until 18 the amount of the discount is 25% if staying with two adults in the same room. The discount applies to meals and rooms.
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What does half-board include?


Half-board includes breakfast and dinner in our hotel.
Breakfast time: 7:00 to 10:00
Dinner time: 18:00 to 21:00
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Are a ‘la carte meals available?


Certainly there is a possibility to choose a ‘la carte meals in the restaurant of our hotel. If you wish to reserve a table, please call the following number: +36 (06) 53 886 200.
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How to get to the Tisza Balneum Hotel**** - Tiszafüred?


Address: 5350 Tiszafüred, Húszöles út 27.
GPS: N: 47 degrees 37 m 706 sec; E: 020 degrees 44 m 831 sec
By car – from Budapest
By car


From Budapest: On the M3 motorway until Füzesabony (112 km), and from there on the main road No. 33 in the direction of Debrecen (36 km), upon entering the town of Tiszafüred the hotel is on the right hand side right next to the road.
From Debrecen: On the main road No. 33 (ca.71 km),
From Szolnok: On road No. 4 until Kenderes, then take road No. 34 to reach the hotel.
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By bus

Tiszafüred has direct bus link to larger towns that potentially send tourists here. The town is accessible from Budapest Stadion and Népliget stations with several buses a day and there are buses from the towns of Debrecen, Eger, Miskolc, Salgótarján, Szeged and Szolnok.
www.volan.hu
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By train

From Budapest: Our town is easily accessible from the Keleti and Nyugati railway stations with change in Füzesabony. Tiszafüred is some 35 kilometres away from the town of Füzesabony.
From Debrecen: The town is accessible on the Debrecen-Füzesabony railway line, it is located some 35 kilometres away from Füzesabony and 75 kilometres away from Debrecen.
From Szolnok: On the Budapest, Szolnok, Cegléd, Karcag railway line.
www.elvira.hu
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What kind of parking facilities are offered by the hotel?


Parking is free of charge in the car park of our hotel.
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What are the opening hours of the various units of the hotel?


Banleum Spa
Every day: 8:00 - 20:00

Restaurant Platán:
Every day: 07:00 - 22:00

Fitness room
Every day: 8:00-20:00
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What is the size and the temperature of the various pools of the hotel?



  • Thermal pool with hot tub (water surface: 30 m2 / pool, water temperature: 34-37°C; water depth: 1.05 m)
  • Thermal pool with underwater stream (water surface: 30 m2 / pool, water temperature: 34-35 °C; water depth: 1.05 m)
  • Swimming pool (water surface: 33 m2 / pool, water temperature: 32-35°C; water depth: 1.05 m)
  • Swimming pool (water surface: 200 m2, gradually deepens 1.05 -1.85 m, water temperature: 23-27°C)
  • Cold plunge pool (water temperature: 12-16°C; water depth: 1.05 m)

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What types of credit cards are acceptable at the hotel?


American Express, MasterCard, Maestro, VISA
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Does the hotel accept SZÉP card?


Yes, the Tisza Balneum Hotel**** Tiszafüred accepts the following SZÉP cards: MKB, OTP, K&H.
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Does the hotel accept ERZSÉBET VOUCHERS?


Yes, our hotel accepts ERZSÉBET vouchers.
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Does the hotel accept HEALTH INSURANCE cards?


No, our hotel does not accept HEALTH INSURANCE cards.
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Are pets allowed?


Small dogs or cats may be brought into our hotel. Surcharge: HUF 3,000 / night.
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Do the room prices and package prices include the tourism tax?


No, the tourism tax is to be paid separately it is 350/person/night (from 18 years of age).
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